Data Protection & Privacy
Privacy Policy
This Privacy Policy describes how DESTO Technology Co., Ltd. collects, uses, and protects your personal information when you use our battery solutions and services. We are committed to protecting your privacy and complying with applicable data protection laws, including GDPR and CCPA.
1. Information We Collect
Personal Information
We may collect the following personal information:
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Name and contact information (email address, phone number)
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Account credentials and profile information
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Payment and billing information
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Communications and feedback you send to us
Technical Information
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IP address, browser type, and device information
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Usage data and analytics (pages visited, time spent, clicks)
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Cookies and similar tracking technologies
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Location data (if you consent to sharing)
2. How We Use Your Information
We use your personal information for the following purposes:
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To provide and maintain our battery solutions and services
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To process transactions and send billing information
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To communicate with you about your account and our services
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To improve our service and develop new features
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To send marketing communications (with your consent)
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To comply with legal obligations and protect our rights
3. Legal Basis for Processing (GDPR)
For EU residents, we process your personal data based on:
Consent
When you explicitly agree to data processing
Contract
To fulfill our service agreement with you
Legitimate interests
To improve our services and prevent fraud
Legal obligation
To comply with applicable laws
4. Information Sharing and Disclosure
We may share your information with:
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Service providers and business partners who assist in our operations
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Law enforcement or regulatory authorities when legally required
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In connection with a merger, acquisition, or sale of assets
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With your explicit consent for other purposes
We do not sell your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences and settings
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Analyze website traffic and user behavior
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Provide personalized content and advertisements
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Ensure security and prevent fraud
You can control cookies through your browser settings. However, disabling cookies may affect service functionality.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.
GDPR Rights (EU Residents)
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Right to access your personal data
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Right to rectify inaccurate data
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Right to erasure ("right to be forgotten")
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Right to restrict processing
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Right to data portability
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Right to object to processing
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Right to withdraw consent
CCPA Rights (California Residents)
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Right to know what personal information is collected
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Right to delete personal information
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Right to opt-out of sale of personal information
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Right to non-discrimination for exercising privacy rights
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.
Our service is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice such as email notification.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email:
privacy@destobattery.com
Address:
DESTO Technology Co., Ltd., Shenzhen, China
Data Protection Officer (EU):
dpo@destobattery.com
